PM Happy Hour 088 – The CHAOS Report: Measuring project failure

Projects are hard. And a lot of them – maybe most of them – fail to live up to their expectations. Missed timelines, quality issues, budget overages, customer dissatisfaction – it seems sometimes like projects miss the mark more often than they hit it. But why is that? What can we learn from all those past projects that can help us make future projects more successful? 

This is the question Jim Johnson set out to understand. In his years with the Standish Group, he and his team set the benchmark for one of the most respected analysis on project outcomes: the CHAOS Report. Join us in this short chat with Jim, as he tells us about the CHAOS report and some of his most important findings over the years. And maybe like Kate and I, you can also learn some important lessons from all those past project challenges.