PM Happy Hour 030 – Crucial Conversations part 2: Oh, man it just got difficult!

One of the toughest – and most important jobs – of a PM is having difficult conversations. These can be with sponsors, stakeholders, team members or other PMs. And the ability to successfully manage these difficult conversations can make the difference between success and failure – for your project, and your career!

Continuing our deep dive into the concepts in the book, Crucial Conversations by Kerry Patterson, Joseph Grenny, Ron McMillan and Al Switzler, we pick up where we left off in our first Crucial episode where we started our conversation, and now talk about the author’s concept of “learning to look.”

Everyone has crucial conversations, so don’t miss this – and go get your copy of Crucial Conversations! (nope, they aren’t paying us to say that 🙂 )

This course is worth .75 Leadership PDU’s or continuing education credit. On completion of this course and passing the quiz with 80% or greater, you can download your certificate. If you are a PM Happy Hour Member and have provided us with your PMI ID, we will upload your PDU’s at the end of the month, and email you confirmation.

Want to take this quiz, but not a member? Join today to get access! It’s affordable, it’s easy, and it gives you tons more benefits than just this one little quiz. Click here for more information on memberships.

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