
PM Happy Hour 028- Embracing the Escalation: raising visibility without raising your blood pressure
PM Happy Hour 028- Embracing the Escalation: raising visibility without raising your blood pressure
Management escalation, oh, no! When issues get escalated to our managers and executive stakeholders, our hearts sink, a sweat breaks out and we start to freak out. But should we? Maybe we should “flip the script” and think of escalations as good and even necessary – when done correctly.
In this course, Kate and Kim talk frankly about management escalations, and how, in some circumstances, a PM isn’t doing their job if they don’t raise some issues for management attention
This course is worth .5 Leadership PDU’s or continuing education credit. On completion of this course and passing the quiz with 80% or greater, you can download your certificate. If you are a PM Happy Hour Member and have provided us with your PMI ID, we will upload your PDU’s at the end of the month, and email you confirmation.
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